• Home
        • Get an overview and history about our company
          Learnership programme for security officers
          Find out more about our company
          Empowering communities
          Overview of our certificates
          2020 Graduate opportunity
        • With over 60 years’ experience within the guarding sector, Fidelity can offer peace of mind to corporate customers through specialised and professionally trained guards.
          Fidelity ADT is a leading provider of integrated retail performance and security solutions. We have deployed services to more than 70 percent of South African retailers.
          Fidelity Cash Solutions is the premier cash management company in South Africa. Ideal for any industry, our Cash Solutions business utilises effective strategies and state-of-the-art technology.
          Fidelity CashMaster offers any business cash management solutions to handle your unique and specific challenges.
          Specialised Cleaning & Hygiene Solutions
          Integrated Fire Security Solutions
          Vehicle & Fleet Tracking and Monitoring
          Protect merchandise & reduce shrinkage

          We offer our corporate customers enhanced services with special requests

          2RM Security actively gathers crime intelligence
          We’ve partnered with Auto & General* to bring you an all-in-one insurance offering
          Fidelity ADT in partnership with Vumacam
  • Press Office
        • Need to reach us?
          Find the branch and contact details you’re looking for
  • Careers
Fidelity special response unit

New innovations in bomb protection and cash acceptance devices

The increase in retail bombing, grinding, and impact attacks on Cash Acceptance Devices (CAD) in the retail sector have prompted a relook at the technology required to protect both staff and assets.

Gawie Du Preez, Executive: Fidelity CashMaster at Fidelity Services Group, says Fidelity CashMaster is one of the larger players when it comes to cash acceptance devices and cash management solutions with over 5500 devices installed countrywide.

With state-of-the-art technology Fidelity CashMaster solutions offers businesses a customized end-to-end cash management solution. The company provides a range of products from small under-counter devices to large-scale devices for small medium and large businesses. “We also offer financial management software and productivity-enhancing processes and procedures to improve business throughput,” says Du Preez. Together with Fidelity’s integrated Cash-in-Transit and cash processing services, it provides customers with a full turnkey solution allowing them to manage their cash from their property through the cash value chain.

Du Preez says unfortunately, bombings are a reality that every device manufacturer needs to contend with, particularly with the lack of control over access to explosives. 2020 started the year with one Cash in Transit incident virtually every day. This trend affects all canister safe manufacturers equally,” he says. Syndicates have become increasingly sophisticated requiring ongoing updates in technology innovation.

“Fortunately, additional measures have been introduced, such as ensuring all safes have concrete inside and are steel-plated, has served as a deterrent to criminals. As an added layer of protection, bag security features have been introduced which completely disable access to the money in the device and this has deterred criminals looking for quick gains. The problem, however, remains that, even if the money is destroyed, the damage to the client’s premises can be extensive resulting in loss of business.”

Fidelity recently launched their Matrix devices which boast modern touch screens and user-friendly interfaces.  More importantly, the security and safety of users were considered during the design phase. “As an example, the device has a unique rotary ‘rat trap’ which allows for two cash bags to be fitted.  This limits the risk to Cash in Transit crews when moving bags to a cash truck. The devices also underwent extensive explosive testing at the facilities of the CSIR,” says Du Preez.

Another innovation is the design of a bomb-resistant safe for Fidelity’s Cameo range which can stay intact even after an explosion. “It releases an explosive force,” explains Du Preez, “but keeps the safe structure intact and keeps the money safe.”

Then more recently we introduced the CashMaster Cube “This is ideal for deployment in any logistics or delivery vehicle as well as offering a secure cash solution for the smaller retailer as a Manual Drop Safe,” says Du Preez.

This unique product offers SARB and SABS approved new generation liquid dye stain, the most successful deterrent to any criminal attack in the market.  Du Preez says it sends a message to criminals that there is no point trying to steal cash protected by dye staining systems because they will be unable to use the cash after a theft or robbery occurred.

The small device is designed to fit into most delivery vehicles bolted down behind the seat of the driver and is ideal for smaller retails.

“We understand that exposure to violent armed robbery increases proportionately to the amount of cash either in tills or back offices and appreciate that some sectors are more vulnerable than others. As the syndicates evolve, so too is there a necessity for our Research and Development teams to work on new solutions that will revolutionize our fight against crime/bombings/grindings and we are delighted to have numerous new offerings,” concludes Du Preez.