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Fidelity Services Graduate Programme

What is the graduate programme?

Fidelity Services Group is offering a select few Graduates an opportunity to embark on a unique 24-month development programme that will equip them with the knowledge, skills, and abilities to lead a team in the business, providing you with an opportunity to transition into an identified role within the organisation. During your time you will be developing knowledge, skills and abilities, as well as personal characteristics that will enable you to lead, show innovation and implement agreed strategies with ambition, passion and urgency.

The Graduate Programme will help to develop both your individual attributes and career aspirations through exposure to various specialized business concepts, objectives and outcomes.

Exposure to business concepts forming part for the Graduate Programme:

  • The management and effective control of resources
  • The implementation of organizational strategies, policies, practices, processes and procedures.
  • Utilizing available resources to meet the demands of the company and customers
  • Remaining competitive and taking cognizance of applicable legislation and best practices to perform daily activities of the operations in a responsible manner, with quality and quantity of work as a priority

Programme Objectives:

  • Provide graduates with the opportunity to be a part of an accelerated development programme that aims to fast-track their career-journey
  • Ensure that a developmental pipeline is created for key roles within identifies business units

Graduate programme outcomes:

  • Learn how to manage yourself and others, and lead a team
  • Understand the operations of the business and its departments by conducting SWOT Analyses etc.
  • Explore to functions that will increase productivity, quality and customer services while reducing costs through utilizing modern processes techniques
  • Understand the monthly, quarterly and annual financial processes and propose ways to optimise spend and reduce costs
  • Internal and external customer and stakeholder satisfaction
  • Understanding the sales cycle and how the business ensures effective ales management, optimal employee productivity as well as resource and cost management
  • Propose business solutions in terms of operational efficiencies in terms of technical requirements, guarding services, cash processing, armed response, business development and sales.
  • Ensure zero harm culture through following OH&S and COIDA policies
  • Understand contracts that exist between the client and the Fidelity Services Group
  • Learn about the organizational culture and different Human Capital processes
  • Learn to engage and liaise with external role players that includes but is not limited to community leaders, employer organisation, SAPS and community forums
  • Understanding the impact of relevant legislation that includes, but is not limited to BCEA, NKP Act. PSIRA Act, Firearms Control Act, POPI Act, Criminal Procedures Act, and ensure compliance with ISO standards.
  • Registration during the period with the PSIRA Act.
You will be paired with some of the businesses best mentors, coaches and managers in a job rotation, project execution, on-the-job training, self-learning, blended learning and technical training programme

Programme Requirements

  • Qualifications such as, but not limited to fields including, Business Management, Finance, Marketing, Sales, Communications, Logistics, Mathematics, Computer Science, Engineering, Technology, Law, Criminal Investigation, or equivalent qualifications at an NFQ 7 Level. Postgraduate is advantageous.
  • 0-3 years’ experience
  • Valid Driver’s License
  • Clear criminal record.
  • Must be fully computer literate on MS Office suite
  • Must have own reliable transport
  • Willingness to job rotate and be away from the appointed place of work


  • Interpersonal skills
  • Good communication skills
  • Customer focused
  • Analytical and critical thinking skills
  • Entrepreneurial mind-set
  • Business Acumen
  • Team player
  • Flexible and agile
  • Resilient and able to work under pressure
  • Ability to plan
  • Leadership qualities
  • Organizational skills
  • Control of projects and other responsibilities

How to apply?

Applicants will undergo standard selection and screening processes.
Interested candidates whose credentials match the requirements can send their CV’s before close of business on 18th September 2020.
Application Links:
We reserve the right not to make an appointment to any advertised position.
Whilst preference is always given to existing employees and the choice made purely on merit, Historically Disadvantaged and Disabled Candidates are encouraged and supported in the Fidelity Services Group team. Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.