About Us
Fidelity SecureFire is reengineering the future of fire protection in South Africa through scale, technology, and an unwavering obsession with speed, trust, and precision.
Born within the powerhouse of the Fidelity Services Group, SecureFire was built to solve a fundamental challenge: how do you bring agility, intelligence, and national reach to an industry that demands seconds, not minutes?
Our answer: build a fire service from the ground up that operates like a modern tech company that’s subscription-based, data-powered, and designed to scale. Our customers don’t pay per call-out. They invest in peace of mind. In rapid response. In outcomes.
Today, we operate in every major metro across South Africa:
Johannesburg, Tshwane, Ekurhuleni, Cape Town, eThekwini (Durban), Nelson Mandela Bay, Buffalo City and Mangaung.
Each response vehicle is backed by our Fire National Command Centre — a centralised intelligence engine that combines geolocation, real-time incident data, and performance tracking to deliver a more predictive and proactive fire response system.
What we offer
- On-demand fire emergency response (subscription-based)
- Full-scope fire equipment servicing and lifecycle maintenance
- High-performance sprinkler and fire pump installations
- Special risk suppression for critical assets and environments
- 24/7 Fire detection & remote monitoring
- Digital risk assessments and compliance inspections
We’re trusted by South Africa’s leading retailers, logistics hubs, property portfolios, and industrial facilities because we offer one accountable solution, built for performance, transparency, and speed.
Our Mission
To protect people and property through operational excellence, relentless innovation, and a promise to show up when it matters most, every time.
Our Vision
To create a future where fire risk is identified early, responded to instantly, and resolved with precision across every province.
Fire doesn’t wait. Neither do we. Call 086 007 0700.
Total Integrated Fire Solutions
The premier choice for clients and businesses who seek high quality, cost-effective fire solutions and products that are scalable, innovative and offer a superior customer service experience.
From design, implementation, installation and maintenance, Fidelity SecureFire offers innovative, cost effective and intelligent fire and life safety solutions that protect lives and property, giving you peace of mind and allowing you to focus on your core business.
Specialised fire products:
- Pumps
- Mobile service workshops
- Foam
- Emergency equipment
- Fire suits
- Specialist powder and hoses
Service, install and maintenance:
- Static service centres
- Mobile service centres
- Detection and suppression
- Product installation
We offer various products and services in the following sectors:
- Mining
- Aviation
- Office complexes
- National retail
- Transportation
- Petrochemical
- Distribution
- Hardware
- Marine
- Agriculture
- Emergency services
