The Group prides itself in a long-standing commitment to ethical behavior. We constantly reinforce this commitment among our senior executives in the belief that they should be seen to be active champions of this philosophy.
The internal audit department monitors compliance, and where necessary, the Board of Directors will act on non-compliances. The Code of Ethics applies to all shareholders, directors, managers, employees, suppliers, financiers, clients and competitors.
Download Code of Ethics
The safety of all our employees, customers and the communities within which we operate are of the utmost importance. For this reason we take every measure, from Management commitment to top-notch training and culture change development to ensure the highest level of compliance.
We have a team of dedicated HSE Specialists who assist employees, operational staff and Branch Managers across all divisions to comply with all legal requirements as well as company policies and procedures.
All our employees go through induction and we provide access to all HSE related documents via our internal online portal.
Fidelity has also received the ISO 45001 certification. Fidelity's primary aim is to meet the safety and security needs of people, but in doing so, the Group also recognises it has an impact on the environment, both directly through operating its offices, and indirectly through meeting the investment needs of its customers.
Fidelity has committed its business, countrywide, to applying best practice in environmental management, by applying The Green Path process they set the following environmental objectives:
Fidelity acknowledges its responsibility for risk management and has implemented various control systems to regularly identify, evaluate and manage significant risks. These systems provide reasonable, albeit not absolute, assurance that risks are adequately managed. The Group is exposed to a variety of risks including credit, market, operational, strategic and reputational risk. Insurance and related matters are also dealt with as part of the centralised insurance program and are monitored regularly. The execution of risk policy is delegated to management and monitored by internal audit
The Risk Committee meets every quarter and reports its activities to the Board on that basis. The Committee is mandated by a Terms of Reference as approved by the Board, while management is responsible for implementing and managing the risk profile of the Group
The Management of Risk in the Fidelity Security Group Proprietary Limited is an on-going process and remains pivotal to the success of the Group Executive Management and the various operating divisions in the Group have in-depth consultations during internal audits with the external auditors
The Fidelity Security Group continues to offer opportunities to its people in order to develop their skills and competencies for current and future roles. Success at all levels is dependent on appointing the right people in the right positions. Our human resource strategies are aimed at ensuring that all staff is competent in their roles through continuous performance appraisals, assessments and on-going legislative and non-legislative training
Communication structures take various forms appropriate to the nature and location of the business entities, and are supported by a representational relationship with employee bodies and trade unions. Employee advancement is encouraged and assisted by participative structures for employment matters, training, non-discrimination and equal opportunities for all employees
The Group continues to strive for a workforce structure that is representative of the country’s demographics, not only at supervisory level, but increasingly within all levels of the management structure. This is being achieved through fair workplace practices, staff advancement and training programs
Rewards for employees include incentives, bravery awards, long service awards and peer recognition through an annual awards ceremony. The Group complies with the requirements of the Employment Equity Act
Fidelity has a genuine concern for the emotional, physical and financial well- being of all its employees. This is evident in its fully functional Employee Assistance Program in the form of qualified professional counselors. Employees are afforded free access to counselors
The Employee Wellness Program continues its focus on:
Employment relationships are managed through various unions at ground and Senior Exco level with office and administration staff. As evidenced by the various long service awards and share allocations, it is clear that as the employer of choice in the industry, Fidelity ensures all their staff is well cared for. Mechanisms are in place to report non-compliance. Employee wellness and risk management programs provide support and counseling for trauma, social, financial, emotional or work-related problems. Workshops and voluntary HIV testing and counseling are also part of the employee assistance program
Education of employees is achieved via bursaries, learnerships, external workshops, and internal development programs, at all levels
The Board of Fidelity Security Group has established the Transformation, Social and Ethics committee to address all its CSI initiatives
The committee’s duties are to fulfill the social and economic development, including the group’s standing in terms of the goals and purposes of:
The Group has made significant progress in the Following areas:
To empower communities in impoverished areas to live productive, healthy and fulfilling lives through our focus areas of education, health, sports and entrepreneurship
The Group has retained an Empowerdex AAA+ accreditation through Fidelity Security Services (Pty) Ltd by ensuring compliance with the Generic Scorecard released by the Department of Trade and Industry