Why every home should have a panic button

In an emergency, every second counts. Whether facing a medical crisis, a home invasion, or a robbery in progress, the ability to call for help instantly can mean the difference between life and death. That’s why having a panic button installed in your home is one of the most effective safety measures you can take.

“Unfortunately, criminals exploit moments of opportunity. Incidents such as break-ins, robberies, and home invasions often happen so quickly that homeowners have very little time to react,” says Charnel Hattingh, Group Head of Marketing and Communications at Fidelity Services Group. “A panic button provides immediate access to emergency assistance—especially in moments when reaching for a phone or making a call isn’t possible. It can also be critical in medical emergencies, where every second matters.”

Panic buttons are most effective when integrated into a layered home security system that includes alarms, CCTV, and regular security patrols. These devices offer a direct line to a security provider, ensuring the rapid deployment of armed response units without the need to dial a number during a crisis or when incapacitated.

Hattingh also highlights that panic buttons aren’t just for crime-related emergencies:
“Many of our call-outs are actually for medical incidents. Having a panic button within reach ensures that help can be summoned quickly—whether due to an intruder, a fall, or a sudden health issue.”

Fidelity Services Group offers the following tips to maximise the value of your panic button:

• Know where they are: Install panic buttons in frequently used areas like bedrooms, kitchens, and living rooms
• Test regularly: Ensure your panic button is functioning correctly through regular tests
• Go mobile: Consider a mobile panic button for use when you’re outdoors or away from home
• Educate your family: Make sure all household members know how and when to use the panic button
• Connect directly: Confirm that your panic button is linked directly to your security provider for the fastest response possible.

“Security is about being proactive,” concludes Hattingh. “A panic button may be a small addition to your home’s security setup, but it can make an enormous difference in an emergency. It’s not just about peace of mind—it’s about knowing that when something goes wrong, help is already on the way. By equipping your home with this simple yet powerful tool, you’re giving yourself and your loved ones the best possible chance to stay safe.”